Business SLAs Demand Superior Managed Services
Bring operational efficiency to your organization that enables you to reduce costs. Benefit from end-to-end business process availability with guaranteed SLAs that meet or exceed “five-nines”.
Server Management
Server administration provides coverage from initial build and day to day support, to final shutdown and server replacements.
Database Administration
Layout and logical storage structure are developed by the DBA team maintaining design protocols and strategies.
Monitoring & Reporting
Hardware and software assets are monitored for the continuous availability environments throughout their life cycle.
Availability Is in Our DNA
Delivering business-critical services and business processes across enterprises that span multiple networks and geographies is no easy task. Traditional managed services achieve economy of scale by standardizing operations but most fall short of providing the lifeline your organization needs.
In fact, using one-size-fits-all support to fulfill critical service-level agreements (SLAs) leaves you at risk of expensive interruptions and downtime. Our experience in business-critical service technologies enables us to surround your business with exactly the right protection and a custom service design.
Certified best practices like ITIL®, COBIT®, Six Sigma®, PMI and PRINCE2™ are combined with specialized performance management tools that include real-time dashboards and predictive analytics. The results speak for themselves—service levels that guarantee five nines (99.999%) of business process availability throughout your enterprise.
Talk to the Experts at Penguin Solutions
Reach out today and learn more about the managed services we can provide for your organization and how you can achieve reduced costs and enhanced results throughout your global business enterprise.